News – Page 11 – Digital Connectivity Forum

02 Jun 2020

Ofcom publishes digital exclusion analysis

As part of a weekly survey commissioned by Ofcom over the next three months, analysis of the proportion of UK adults digitally excluded, including those who do not use the internet or have access to the internet at home or have access to any connected devices, has been published. It looks at the likelihood of digital exclusion by a number of different characteristics including: age, living alone, having a condition that limits or impairs their use of communications services, being financially vulnerable. (more…)

By Gulistan Ladha Read more...

27 May 2020

UK is world leader in online safety innovation

In the Online Harms White Paper government set out a programme of action. As part of this DCMS has published a study ‘Safer technology, safer users: The UK as a world leader in Safety Tech’ which provides an overview of the UK’s Safety Technology sector. It highlights some of the UK’s most innovative businesses focused on tackling online harms through a range of technical solutions.

The report sets out government’s proposed measures to boost the Safety Tech sector in the UK, as well as measures to help users manage their own safety online and the wide range of Safety Tech products and services that already help make online platforms safer.

The full report can be found here.

By Gulistan Ladha Read more...

27 May 2020

Government guidance on traveller exemption from UK border rules

Government has published guidance explaining exemptions from new UK border rules being introduced on 8 June.

Passengers arriving into the UK will be required to self-isolate for 14 days to minimise the risk of a second wave. They will also be required to provide address and contact details to allow tracing and spot checks. Penalties will be introduced for those that break these mandatory measures, of up to £1,000, and infringements could result in criminal prosecutions. Those that refuse to comply could be refused entry to the UK.

There is a list of exemptions, including IT and telecommunications professionals who are needed to provide an essential or emergency response to threats and incidents relating to the security of any network and systems, including work for the BBC’s broadcasting transmission network and services. They will still need to follow the same rules as people who live in the UK, even if exempt from self-isolating for 14 days. (more…)

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13 May 2020

Ofcom Connected Nations Update

Ofcom’s Spring 2020 update is an interim report based on coverage and service availability information received from providers since the last Connected Nations report published in December.

On fixed broadband:

Full Fibre broadband availability in the UK continues to rapidly improve with over 3.5 million homes (12%) now able to access faster, more reliable full fibre services. This is an increase of over half a million in the four months to January 2020. This is a result of increased rollout from existing broadband networks and new entrants.
Ultrafast broadband has increased across the UK by over 700,000 properties to over 16 million homes (55%).
Superfast broadband continues to be rolled out across the UK, with an additional 300,000 properties, meaning over 27 million homes (95%) can now access it.
Decent broadband can be accessed by the vast majority of UK properties. The number of residential and commercial properties that are not able to receive a decent broadband service from a fixed line stands at 608,000 (2%). These properties may be eligible for the broadband universal service which came into place in March and gives properties unable to get a decent connection the legal right to request one.

(more…)

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13 May 2020

Home broadband performance report

The performance delivered by broadband providers is holding up well during the COVID-19 lockdown period and speeds have withstood the increase in demand from home working, online learning and streaming. While being impacted by reduced staffing levels, providers have prioritised keeping the nation connected. Fixed, broadband and mobile providers have put additional measures in place to help vulnerable customers and pledged additional support to NHS workers.

The latest report is based on performance in November 2019 but Ofcom has also included measurements taken in the first and last week of March 2020 to assess the impact of COVID-19.

Click here to view Ofcom’s full report

(more…)

By Gulistan Ladha Read more...

07 May 2020

Ofcom allows additional time for providers to implement EECC rules

Ofcom has announced that it will allow communications providers at least 12 months to implement changes required when the EECC becomes law in the UK. This may be extended for rules that will have a major impact on systems, such as switching. Ofcom is expected to publish a statement in September once Government confirms its approach to introducing EECC into UK law.

This update follows Ofcom’s consultation in December which closed in March. Ofcom recognises that coronavirus has brought significant challenges to communications providers over recent months and that their focus has been on keeping the nation connected, supporting the vulnerable, the NHS and schools.

The specific implementation deadline for each of the new rules will be published in September.

By Gulistan Ladha Read more...

01 May 2020

Ofcom publishes Annual Plan for 2020/21

Following a consultation earlier in the year, Ofcom has published a statement on its Annual Plan for the period April 2020 – March 2021 which has been adapted to take account of the impact of coronavirus on the sector.

In March Ofcom announced its approach to coronavirus – that it was suspending existing consultation deadlines and information requests, and putting on hold new consultations, decisions and information requests. Timings on many areas of work have therefore changed and remain fluid. An update will follow in September, with regular quarterly updates on progress against the plan. Ofcom will continue to work with Government and telecoms providers to keep the nation connected and ensure resilience across landline, broadband and mobile and the 999 and 111 services.

The strategic themes have not changed from the original consultation, but special consideration will be given to vulnerable customers during coronavirus, for example around how to keep them connected, issues relating to termination of service and unexpectedly high bills. Ofcom will also make wider efforts to combat disinformation and will expedite enforcement cases involving potentially harmful broadcast content relating to the coronavirus (such as the myths linking 5G to coronavirus).

(more…)

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28 Apr 2020

Government launches ‘The Skills Toolkit’

A new online learning platform was launched today by Education Secretary, Gavin Williamson, to help people while they are asked to stay at home.

The Skills Toolkit is made up of free online resources to help improve digital and numeracy skills to and allows furloughed employees in particular the opportunity to keep up their skills development while at home. Digital courses include tools for using email and social media more effectively at work, to creating online content developed by the University of Leeds and the Institute of Coding, to understand the Fundamentals of Digital Marketing from Google Digital Garage, as well as Open University courses. All courses are free, online and flexible, so people can work through them at their own pace.

(more…)

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20 Apr 2020

Broadband-enabled BBC “Bitesize Daily” to help deliver remote learning across the UK

The last month has shown more than ever the importance of digital connectivity to all our lives. Despite some initial concerns in the media, the UK’s broadband and mobile networks have been able to comfortably accommodate traffic increases with existing capacity. There have inevitably been peaks in demand, but we are now seeing a general plateau pattern across the UK and Europe.

The UK’s public service broadcasters (PSBs) have seen increases in demand too. During the week 23-29 March, the BBC reported a record-breaking 198% increase in unique visitors to its BBC Bitesize website (4.8m, beating a previous record of 3.3m). Its children’s entertainment channels were also in high demand: with a 94% increase in requests for CBBC (10.6m). The last few weeks have seen record numbers of people using BBC Sounds too, more than 3.5 million each week, with listeners turning to live radio as well as on demand content.

Today – ordinarily the start of the summer term for most children and teachers now living in exclusively online classrooms – marks the launch by the BBC of a new and extensive educational initiative. The aim is to help ensure that every child in the UK has the opportunity continue to follow the appropriate core parts of their nation’s school curriculum during COVID-19. (more…)

By Sophie James Read more...

14 Apr 2020

Major telecoms providers pledge support to the NHS during the COVID crisis

In a joint statement between the major telecoms providers and Government, BT/EE, Openreach, Sky , TalkTalk, Virgin Media, O2 , Three, Vodafone, Cityfibre, Gigaclear, Tesco Mobile, giffgaff, Hyperoptic and KCOM, have committed to providing further support to the NHS and its staff during the pandemic. This is over and above the work they continue to do to keep the nation connected, including ensuring that the new emergency hospitals being built across the country have the connectivity they need and providing zero-rated access to nhs.uk on mobile connections.

(more…)

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06 Apr 2020

BSG response to the senseless criminal damage of mobile phone masts and harassment of telecoms engineers

There is absolutely no credible evidence of a link between 5G and coronavirus.

Police are investigating mobile phone mast fires around the UK as possible arson, following bizarre conspiracy theories. This is causing real danger and harm during a national emergency and wasting the much-needed resources of our police and fire-fighters. On top of that, fixed and mobile telecommunications engineers, designated as key workers, are being harassed by anti-5G campaigners. The telecommunications infrastructure is critical at a time when the population is being told to stay at home.

Cabinet secretary Michael Gove said the theories were “dangerous nonsense”. Professor Steve Powis, National Medical Director of NHS England, denouncing it as “the worst kind of fake news”. “I’m absolutely outraged, absolutely disgusted, that people would be taking action against the very infrastructure that we need to respond to this health emergency, it is absolute and utter rubbish.”

(more…)

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03 Apr 2020

COVID-19 guidance for telecommunications infrastructure deployment in England

Government yesterday underlined the inclusion of telecoms infrastructure—fixed and mobile—as a critical sector in new government regulations and legislation in response to dealing with the COVID-19 outbreak. Recognition of the vital underpinning of the telecommunications sector for the UK at this time is essential together with any measures that ensure industry can continue to provide capacity and resilience in support of homes, businesses and the public sector. The measures are set out below. (more…)

By Clare MacNamara Read more...

30 Mar 2020

Government agrees measures with telecoms companies to support vulnerable consumers through COVID-19

BSG welcomes the conclusion of a collaborative initiative between the UK major telecoms providers, the Digital Secretary and Ofcom which targets customers in need additional support to stay connected during the current pandemic. Yesterday’s announcement sets out a number of substantial commitments to support and protect vulnerable consumers and those who may become so arising from changes in circumstances brought on by Covid-19. These measures build upon, and reinforce, the Stay Connected campaign launched last week.

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By Clare MacNamara Read more...

27 Mar 2020

COVID-19: New guidance on street works

Highway Authorities and Utilities Committee (HAUC) has today published Government-endorsed guidance on street works during the COVID-19 pandemic. The document has been agreed by the Department for Transport (DfT), HAUC, JAG (UK) and Streetworks UK, and is designed to provide clarity to all English Highway Authorities (HAs) on the continuation of street works, with separate advice notices expected from the Welsh and Scottish Governments. (more…)

By Sophie James Read more...

18 Mar 2020

Gigabit Connectivity to New Build

Mandating the provision of fibre connectivity as standard in new build developments has been a longstanding policy priority for BSG and we responded to the DCMS consultation in December 2018. We welcome this week’s announcement that developers in England will now be required to install gigabit-capable infrastructure and, subject to a cost cap, a gigabit-capable connection. This will deliver internet speeds 200 times faster than you would need to watch an HD film on Netflix. (more…)

By Clare MacNamara Read more...