The UK is undergoing a fundamental re-evaluation of the value that telecoms bring to the UK economy. The pandemic has consolidated the pivotal role that digital connectivity plays in underpinning the economy and wider society. Broadband and mobile connectivity have been the backbone of the accelerated drive to digital adoption, as the paper by Robert Kenny of Communications Chambers sets out. (more…)
Ofcom has today published its consultation on automatic compensation for consumers and smaller businesses who experience disruption to daily activities caused by problems with their communications services. Before publishing a detailed consultation on the system, Ofcom is gathering initial views on the scope, form, process, level of compensation and also possible risks of introducing new measures. (more…)
Ofcom last week published their annual report into adult use, attitudes and understanding of TV, radio, mobile, games, and the internet, with a particular focus on those groups that tend not to participate digitally. The report is based around research conducted in autumn 2015, and any key changes compared to Ofcom’s statistics from 2014.