Ofcom has today published its consultation on automatic compensation for consumers and smaller businesses who experience disruption to daily activities caused by problems with their communications services. Before publishing a detailed consultation on the system, Ofcom is gathering initial views on the scope, form, process, level of compensation and also possible risks of introducing new measures. (more…)
Ofcom last week published their annual report into adult use, attitudes and understanding of TV, radio, mobile, games, and the internet, with a particular focus on those groups that tend not to participate digitally. The report is based around research conducted in autumn 2015, and any key changes compared to Ofcom’s statistics from 2014.