2020 – Page 3 – Digital Connectivity Forum

27 Aug 2020

Government guidance to drive 5G and fibre deployment

DCMS and MCHLG updated valuation guidance to facilitate siting of digital infrastructure

Digital Infrastructure Minister Matt Warman and Local Government Minister Simon Clarke have today written to local authorities setting out how they can help boost gigabit broadband rollout and 5G mobile coverage, pointing to new government advice on land access and valuations. The advice aims for quicker deals that grant access for new digital infrastructure, such as 5G masts and full fibre broadband cabinets on public land, and with reasonable rents attached.

While councils are obliged to get ‘best value’ when agreeing land access agreements, non-monetary benefits such as enhanced connectivity for residents to work from home and SMEs to trade online, should be taken into account, as highlighted in our report ‘Impact at a local level of full-fibre and 5G investments’. (more…)

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21 Aug 2020

Ofcom customer service updates

New research published by Ofcom highlights which phone and broadband companies are setting the industry standard for good customer service in the UK.

Sharing the data, based on company performance up to January 2020, therefore before the COVID-19 pandemic unfolded, Ofcom’s fourth annual Comparing Customer Service report shows that overall, 85% of broadband customers say they are satisfied with their service. Specifically, the report looks at how each of the major telecoms providers performed in 2019 on measures including customer complaints received, value for money and overall customer satisfaction. (more…)

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13 Aug 2020

Wholesale Voice Markets Review 2021–26

As we move away from traditional analogue landline voice calls over the next five years, IP is expected to become the main method of interconnection. Ofcom is reviewing several markets, looking ahead to how competitive conditions may change over the period, how they could affect the retail and wholesale markets and the factors likely to influence their competitive development. (more…)

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10 Aug 2020

Almost 500,000 premises across the UK are now connected to gigabit-capable broadband

Government announced that almost half a million premises are now connected to a gigabit-capable network, which is part of the £1 billion government funding commitment until the end of 2021. A further £5 billion funding will help the hardest-to-reach areas. 45,000 vouchers, worth more than £90 million, were issued to help cover the costs of delivering gigabit speeds directly to people’s homes and businesses. Counting commercial investment, more than 7.5 million premises can now access gigabit-capable broadband, compared to around 1.4 million premises in 2018. (more…)

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06 Aug 2020

Media Nations Report 2020

Ofcom published its third annual UK media nations report.

In April when the UK was in full lockdown, the average amount of time people spent watching audio-visual content increased to an estimated 6 hours 25 minutes per person per day, an hour and a half more than the average figure for 2019.

The Covid-19 crisis has reinforced the importance of public service broadcasters as trusted providers of news and information. Demand for news programming helped them to achieve their highest combined monthly viewing share in more than 6 years in March 2020, when they captured 59% of broadcast TV viewing. BBC services were the most-used source of news and information about Covid-19, with 82% of people saying they used them for this purpose in the first week of lockdown, well ahead of social media and other sources. The Prime Minister’s broadcasts to the nation, on announcing lockdown in March, easing lockdown in May and the Queen’s address in April were the top three most viewed. BBC dramas such as Normal People helped BBC iPlayer attract a record 570 million programme requests in May 2020 which was 72% higher than last year. (more…)

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05 Aug 2020

Government announces £1.3bn investment to deliver homes, infrastructure and jobs

The funding announced by MHCLG and BEIS will provide up to 45,000 homes, create up to 85,000 jobs and upgrade skills and infrastructure to help fuel a green economic recovery.

A new £2bn Green Homes Grant scheme will fund up to two-thirds of the cost of home improvements of over 600,000 homes. Over 300 successful “shovel-ready” projects in England will receive a share of the £900m Getting Building Fund to build homes and infrastructure. A further £360m investment will deliver 26,000 new homes on brownfield land and £8 million of funding will help speed up the delivery of the new homes on brownfield sites. Government is inviting bids from the Mayoral Combined Authorities for the remaining £40 million of the fund. (more…)

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04 Aug 2020

Open Communications – Enabling people to share data with innovative services

In Ofcom’s consultation the potential uses and benefits of Open Communications are explored and how it could best work for people and businesses. In particular, how to enable consumers and small businesses to share information about their services with third parties of their choice easily and securely. In 2019, the Government’s Smart Data Review proposed to introduce Open Communications through legislation, to stimulate innovation and promote the development of new services that improve outcomes. Responses to this consultation will help to inform Government thinking on the future development of Open Communications.

BSG held an online workshop in June with industry, Ofcom and Government to discuss initial thinking in this area. (more…)

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03 Aug 2020

Ofcom confirms plans for spectrum auction in January 2021

The UK regulator has confirmed plans to auction important airwaves to help improve mobile broadband and support the rollout of 5G, announcing it will release more airwaves, with bidding set to start in January 2021.

The auction will increase the total amount of spectrum available for mobile in the UK by nearly a fifth (18%) – helping improve mobile services and give people better access to 5G. (more…)

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30 Jul 2020

BDUK vouchers and 5G testbeds updates

BDUK pilots a new consumer-led approach for Rural Gigabit Broadband Voucher Scheme

BDUK has announced a new website to enable a consumer-led approach to make it clearer to residents and small businesses how they can access the Rural Gigabit Broadband Voucher Scheme. Currently, the Scheme is supplier-led. This means suppliers request the voucher on behalf of their customers. The value of the voucher contributes to the build cost of installing a gigabit-capable connection at the customer’s premises.

Gigabit broadband vouchers are a one-off contribution to homes and small to medium-sized businesses that want to install a faster, more reliable connection over gigabit-capable infrastructure in group projects. Organised by Building Digital UK (BDUK) and funded by DCMS, the programme is tasked with delivering broadband networks to the nation.

The website now enables individuals or communities to register their interest in getting a voucher, makes this visible for suppliers and enables them to express interest in providing a service. Programme Director Justin Leese stated that: “So, whilst remaining supplier agnostic we essentially walk the customers up one side of the hill, the suppliers up the other side and let them make their own introductions at the top!” via LinkedIn. The Broadband Upgrade Fund is a pilot campaign available to rural premises in Cornwall, Carmarthenshire, Ceredigion, Pembrokeshire, Cumbria and Northumberland. (more…)

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29 Jul 2020

Benefits of high speed internet: BDUK case study research

DCMS has published a BDUK paper on the benefits of gigabit-capable connectivity made possible through the DCMS Gigabit Broadband Voucher Scheme which ran from March 2018 to May 2020.

High level findings:

Gigabit voucher recipients are generally positive about their fibre connection.
Residents reported mixed experiences; for some the connection does not make a huge difference while for others it provides confidence in considering future plans. Residents in rural areas reported lower level use, for example daily communications, online finance and entertainment.
SMEs are using connections at low levels for general admin in care homes, online retail, event management and outdoor cinema events. SMEs reported higher level use and include industries such as gaming, TV and film, and digital content.

(more…)

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23 Jul 2020

Ofcom – Changes to WiFi, EECC update, Guidance for Vulnerable Customers and Call for Evidence on Emerging Technologies

Ofcom is making airwaves in the lower 6 GHz band available for WiFi services without the need for a licence, following a consultation earlier this year. The technical requirements for WiFi routers are also being amended to ease congestion and help meet the growing demand for wireless services now and in the future.

A further consultation on revised proposals to implement the new EECC has been launched, ahead of the final decisions due to be published in the autumn. These are (i) changes to the scope of the rules on annual best tariff information and (ii) revised definitions for ‘microenterprise’, ‘small enterprise’ customers and not-for-profit organisations. Deadline is 11 September. (more…)

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22 Jul 2020

European Electronic Communications Code

Government has set out how it will bring the EECC into UK law. The code largely consists of changes to the existing legal framework but government will also bring in some new pro-investment measures from the code that are in the UK’s national interest and support its plans for nationwide gigabit broadband. Other measures give people and businesses greater consumer protection and Ofcom will be granted a series of new powers. (more…)

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22 Jul 2020

Mobile planning reforms and changes to Permitted Development Rights

In August last year DCMS and MHCLG launched a consultation proposing reforms to permitted development rights to support the deployment of 5G and extend mobile coverage. BSG responded in favour of the proposals.

Government has determined that there is sufficient evidence to demonstrate that the proposed reforms would have a positive impact on the government’s ambitions for the deployment of 5G and extending mobile coverage. (more…)

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21 Jul 2020

DCMS Select Committee report ‘Misinformation in the COVID-19 Infodemic’

The Online Harms White Paper published in April 2019 proposed a duty of care on tech companies and an independent Online Harms Regulator. The DCMS Select Committee opened an inquiry in March this year calling for evidence to help understand the causes and impact of COVID-19 and how it can be tackled.

On 16 July, the Committee published a report ‘Misinformation in the COVID-19 Infodemic’ which sets out some recommendations. On 5G specifically, the report mentions written evidence from BT stated that between 23 March and 23 April there were 30 separate attempts of sabotage on the UK’s digital infrastructure and around 80 attacks across sites operated by all four mobile networks, with 19 occurring near critical infrastructure such as fire, police and ambulance stations. EE personnel and subcontractors faced 70 separate incidents, including threats to kill and vehicles driven directly at staff. (more…)

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08 Jul 2020

Ofcom report – Monitoring compliance with the EU Net Neutrality regulation

The EU Regulation on open internet access (the Open Internet Regulation) requires the safeguarding of equal and non-discriminatory treatment of traffic and related end-users’ right when providing internet access services. BEREC recently published guidelines on the implementation by national regulators of European net neutrality rules, which requires regulatory authorities such as Ofcom to apply the regulation in a consistent manor. Ofcom must also publish regular reports. The latest report covers the year ending April 2020. (more…)

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Yearly Archives - 2020